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Salesforce Service Cloud Replacement

Built by Feature Forge · 2026-04-17

Salesforce Service Cloud charges $165/agent/month even for agents who take 3 tickets a week. Pay per ticket, per routing decision, per omnichannel hand-off instead. Omnichannel routing, case SLAs, knowledge base — metered per resolved case.

case-routing omnichannel sla-engine per-ticket-pricing
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Pay per call. ~99% cheaper than the SaaS it replaces.
No seats. No subscription. Bring your own API keys or use MeterCall's — live rates in the workspace.
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